Privacy Policy Brielle Healthcare Services

This Privacy Policy explains how Brielle Healthcare Services ("we", "our", "us") collects, uses, discloses, and safeguards your information when you visit our website [www.briellehealthcareservices.com] and use our services. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

1.1 Personal Data

We may collect and process the following types of personal data about you:

- Contact Information: Name, address, email address, phone number.

- Identity Information: Date of birth, gender, NHS number.

- Health Information: Medical history, current health status, treatment plans.

- Usage Data: Information about how you use our website and services.

1.2 Non-Personal Data

We may collect non-personal data that does not identify you directly, such as:

- Browser type and version

- Operating system

- IP address

- Referral source

- Pages visited

- Date and time of visit

2. How We Use Your Information

2.1 Personal Data

We use your personal data to:

- Provide and manage our healthcare services.

- Communicate with you regarding your care, appointments, and updates.

- Maintain accurate and up-to-date records.

- Improve our services based on feedback and usage data.

- Comply with legal and regulatory obligations.

2.2 Non-Personal Data

We use non-personal data to:

- Monitor and analyse trends, usage, and activities.

- Improve the functionality and user experience of our website.

- Ensure the security of our website and services.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your personal data with third-party service providers who perform services on our behalf, such as:

- IT and system administration services.

- Legal, accounting, and other professional services.

3.2 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, and destruction. These measures include:

- Encryption of data in transit and at rest.

- Access controls and authentication protocols.

- Regular security audits and assessments.

- Employee training on data protection and privacy.

5. Your Rights

You have the following rights regarding your personal data:

- Access: You have the right to request access to the personal data we hold about you.

- Rectification: You have the right to request correction of any inaccurate or incomplete data.

- Erasure: You have the right to request the deletion of your personal data under certain conditions.

- Restriction: You have the right to request the restriction of processing your personal data under certain conditions.

- Data Portability: You have the right to request the transfer of your personal data to another organisation.

- Objection: You have the right to object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. When we no longer need to use your personal data, we will remove it from our systems and records or anonymise it so that you can no longer be identified from it.

7. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brielle Healthcare Services

Address: Exchange House, 314 Midsummer Blvd, Milton Keynes, Midsummer Boulevard, Milton Keynes, England, MK9 2UB

Phone: +441908 018596

Email: admin@briellehealthcareservices.com

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.